At Tin Lion Ventures Pty Ltd trading as Superesque (ACN: 640 100 812), we're committed to protecting your privacy whilst helping you transform from AI user to AI builder. This policy explains how we handle your personal information - no legal jargon, just the straight facts you need to know.
Updates to this policy
We might update this policy from time to time to reflect changes in our services, technology, or legal requirements. When we do, we'll let you know through email or our Slack community, and the latest version will always be available on our website.
How we collect and use personal information
We collect and use personal information in four main ways:
Course enrolment and participation
Website and marketing
Learning platforms and tools
Slack community
Let's break down each of these.
Course enrolment and participation
What personal information do we collect?
When you sign up for Superesque, we collect:
Your name and email address
Company name (if you choose to share it)
Your goals and motivations for joining the course
Your responses to our pre-course questionnaire about current AI usage and what you want to achieve
During the course, we also collect:
Audio and video from live sessions (if you choose to share during sessions)
Usage data from our learning platforms (Butter, Notion, TypingMind, Slack) to understand how the course is working
Your feedback through surveys and course evaluations
Any testimonials or case studies you decide to share with us
We handle payment through Stripe (our payment processor), but we don't store your credit card details - Stripe takes care of all that securely.
For what purposes do we use this personal information?
We use your information to:
Deliver the Superesque program and give you access to all course materials and platforms
Set up your accounts on TypingMind and other learning tools
Keep you in the loop about course updates and provide support when you need it
Make our course better based on how people are using it (that's what the analytics help us understand)
Share relevant AI insights and updates about future programs (you can opt out anytime)
Keep records of course completion for your certificate
Answer your questions and provide support
Website and marketing
What personal information do we collect?
Through our website and marketing, we collect:
Contact information when you enquire about our courses
Email addresses for our mailing list
Website usage data
Information you share when engaging with our content on social media
For what purposes do we use this personal information?
We use this information to:
Respond to your questions about Superesque
Send you insights about AI trends and updates about our programs
Improve our website and marketing materials
Understand how people discover and use our services
Marketing communications
When you enrol in Superesque, we'll add you to our mailing list to keep you updated on AI developments, course improvements, and future programs. You can unsubscribe anytime using the link in any email - we'll respect your choice immediately.
Learning platforms and tools
TypingMind
We provide access to TypingMind for your coursework. Whilst we can see overall usage patterns to understand how the course is working, we cannot and do not access your individual chats or workspace content. TypingMind has enterprise-grade privacy protections and doesn't use anyone's conversations to train AI models.
Live sessions
Our live sessions are recorded and made available to participants in your cohort, along with transcripts. If you participate by sharing audio or video, this becomes part of the session recording available to your cohort members.
Other platforms
We use several platforms to deliver the course (Butter, Notion, Slack). Each has strong privacy practices, and we've chosen providers with robust privacy protections. Usage analytics help us understand what's working well and where we can improve the course experience.
Slack community
What we collect
In our Slack community, standard Slack data collection applies - your messages, profile information, and activity. Keep in mind that our Slack plan only retains 90 days of message history, so older conversations aren't available to us or other members.
How long do we keep this information?
Unless otherwise noted above, we keep records for 7 years for business record-keeping purposes. Your contact details stay in our system unless you ask us to remove them.
If you want us to delete your personal information (keeping in mind any legal requirements we have for certain records), just email us at hello@superesque.com and we'll sort it out.
With whom do we share information?
We share your personal information with our trusted service providers who help us deliver the course:
TypingMind: For course platform access (they can't see your chat data)
Slack: For community access
Butter: For live session delivery
Notion: For course resources
Stripe: For secure payment processing
ActiveCampaign: For email communications
Other service providers: Contractors who help us run the course, always under strict confidentiality agreements
All our service providers are SOC2 Type II certified and GDPR compliant, ensuring high standards for security and data protection. In practical terms, this means your data benefits from the same enterprise-grade security standards used by major corporations worldwide.
We might also share information if required by law or to protect our rights, but we'll let you know unless we're legally prohibited from doing so.
International data transfers
Your personal information may be processed in countries outside Australia, including the United States, where our service providers operate their platforms.
All our service providers are SOC2 Type II certified and GDPR compliant, ensuring appropriate safeguards are in place for international data transfers and maintaining high standards for security and data protection.
How we protect your information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes:
Using secure, encrypted connections for data transmission
Working only with reputable service providers who maintain strong security practices
Limiting access to personal information to staff who need it to deliver our services
Regular reviews of our privacy practices and security measures
That said, no internet transmission method is 100% secure, so we can't guarantee absolute security (nobody can, really).
Your rights
Under Australian privacy law, you have the right to:
Access the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your information (subject to any legal requirements we have)
Complain about our privacy practices
You can also:
Unsubscribe from marketing communications anytime
Ask us to stop using your information for direct marketing
Choose not to provide certain information (though this might affect our ability to provide services)
Anonymity and pseudonyms
Where it's lawful and practical, we'll give you the option to interact with us anonymously or using a pseudonym. However, this isn't always possible for course delivery and certification purposes.
Information from third parties
If we receive personal information about you from someone else (like if a colleague enrols you in a course), we'll protect it according to this privacy policy. If you're providing someone else's information to us, please make sure you have their permission.
Questions and complaints
Got questions about this privacy policy? Want to access or correct your personal information? Have a privacy complaint? Just reach out:
We'll investigate any complaints promptly and get back to you quickly. If you're not satisfied with our response, you can also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We value your privacy and want to make sure you understand our practices. If anything here seems unclear, just drop us a line at hello@superesque.com - we're here to help!